Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.
However, we reserve the right to put this data to additional uses to the extent permitted or required by law or necessary to support legal or criminal investigations. In this case, we will inform you again about this further data processing to the extent required by law and obtain your consent.
In the next sections we explain when and how we process personal data about you when you visit our website.
We only collect and process access data that your internet browser automatically transmits to us for technical reasons in order to provide the website. Depending on the access protocol used, the protocol data record contains general information with the following contents: Your session data (usage behavior, length of stay, which links were clicked on, etc.), your abbreviated and unabbreviated IP address, your browser version, your operating system, your website-specific settings, your cookie IDs, your pixel IDs. This data does not allow any direct inference to your person and is processed to improve our website offer and to defend against attempted attacks on our web server. The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f) GDPR. We have a legitimate interest in presenting you with a website optimized for your browser and in enabling communication between our server and your terminal device.
If you contact us by email or social media your communications may include your name, e-mail address, the subject of your contact and your message. We process and store the personal data provided in the contact enquiry solely for the purpose of processing and responding to your enquiry and contacting you. The legal basis for the processing of your personal data is Art. 6 para. 1 lit. b) GDPR.
If you contact us via the Chat, anonymized data is collected and stored using technologies provided by tawk.to, Inc, for the purpose of web analytics and to operate the live chat system used to respond to live support requests. Usage profiles can be created from this anonymized data under a pseudonym. Insofar as the information collected in this way has a personal reference, the processing is carried out in accordance with our legitimate interest in effective customer service and the statistical analysis of user behavior for optimization purposes. The legal basis for this data processing is your consent pursuant to Art. 6 para. 1 lit. a GDPR.
The hosting services used by us for the purpose of operating this website is Render Services, Inc. In doing so Render, process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests in an efficient and secure provision of the website and services in conjunction with the provision of contractual services and the conclusion of the contract for our services, including but not limited to our services Art. 6 para. 1 lit. b) GDPR.
Squarecrowd Apps will not disclose or otherwise distribute your personal data to third parties unless this is necessary for the performance of our services (legal basis for processing: Art. 6 para. 1 lit. b) GDPR), you have consented to the disclosure (legal basis for processing: Art. 6 para. 1 lit. a) GDPR) or the disclosure of data is permitted by relevant legal provisions.
Squarecrowd Apps is entitled to outsource the processing of your personal data in whole or in part to external service providers acting as processors for Squarecrowd Apps pursuant to Art. 4 No. 8 GDPR within the framework of the data protection provisions. External service providers support us, for example, in the technical operation and support of the website, data management, the provision and performance of services, marketing, as well as the implementation and fulfillment of reporting obligations.
The service providers commissioned by Squarecrowd Apps process your data exclusively in accordance with our instructions. Squarecrowd Apps remains responsible for the protection of your data, which is ensured by strict contractual regulations, technical and organizational measures and additional controls by us.
Personal data may also be disclosed to third parties if we are legally obliged to do so e.g., by court order (legal basis for processing: Art. 6 para. 1 lit. c) GDPR) or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings at home or abroad or to fulfill Squarecrowd Apps' legitimate interests (legal basis for processing: Art. 6 para. 1 lit. f) GDPR).
Your personal data will be stored by us only for as long as is necessary to achieve the purposes for which the data was collected or - if statutory retention periods exist that go beyond this point and for the duration of the legally prescribed retention period. We then delete your personal data. Only in a few exceptional cases is your data be stored beyond this period, e.g., if storage is necessary in connection with the enforcement of and defense against legal claims against us.
Squarecrowd Apps is entitled to process your personal data insofar as this is necessary to fulfill legal obligations. For this purpose, Squarecrowd Apps may transfer this data in particular to authorities, law enforcement agencies and courts. In this case, the transfer of your data is required by Art. 6 para. 1 lit. c) GDPR for compliance with a legal obligation to which we are subject. Squarecrowd Apps is further entitled to process personal data if and to the extent necessary to detect or prevent misuse of this website or to enforce claims of Squarecrowd Apps, its employees or users, whereby the data processing in these cases is necessary to protect these aforementioned legitimate interests of Squarecrowd Apps pursuant to Art. 6 para. 1 lit. f) GDPR.
Our main operations are based in Latvia and your personal data is generally processed, stored and used within in Latvia and other countries in the European Economic Area (EEA). In some instances, your personal data may be processed outside the European Economic Area. If and when this is the case, we take steps to ensure there is an appropriate level of security, so your personal data is protected in the same way as if it was being used within Latvia and the EEA. Where we need to transfer your data outside Latvia or the EEA, we will use one of the following safeguards:
Automated decision-making including profiling pursuant to Art. 22 (1) and (4) GDPR does not take place on the part of Squarecrowd Apps.
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it.
We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal data.
We encourage you to get in touch if you have any concerns with how we collect or use your personal data. You do however also have the right to lodge a complaint directly with the supervisory authority responsible for you or the supervisory authority responsible for us which is the Data State Inspectorate (DSI), their contact details can be found on their website (www.dvi.gov.lv).
To ensure the security and confidentiality of the personal data we collect on the Website, we use data networks that are protected by, among other things, industry-standard firewalls and password systems. When handling your personal data, we take appropriate technical and organizational measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration or destruction and to ensure its availability.
We maintain online presences on the basis of our legitimate interests. We maintain online presences within social networks and platforms in order to communicate with customers, interested parties and users who are active there. Unless otherwise stated in this policy, we process the data of users if they communicate with us within the social networks and platforms, e.g., write articles on our online presences or send us messages.
Most of the services available on this website are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact. The parent or guardian will be provided with (i) information about the specific type of personal data being collected from the minor, (ii) the purpose for which it will be used, and (iii) the opportunity to object to any further collection, use or storage of such information.
The website may contain links to another website. We have no control over the privacy practices or the content of those other website. Therefore, we recommend that you carefully read the respective privacy policies of these other website that you visit.
This Policy and our commitment to protecting the privacy of your personal data can result in changes to this Policy. Please regularly review this Policy to keep up to date with any changes.
Any comments or queries on this policy should be directed to us using the following contact details:
If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us. You can also make a referral to, or lodge a complaint with, the DSI.